Terms And Conditions

Terms And Conditions



1.1 The meanings of the terms used in this agreement are set out below.

Term Meaning
Carriage the whole of the operations and services undertaken by the Carrier or any Person on behalf of the Carrier in respect of the Goods (whether gratuitously or not), including but without limiting the generality of this definition, loading, unloading, and storage of the Goods
Carrier Auto Mover Australia Pty Ltd (ABN 40 153 561 365) trading under its own name or under any other business name and its officers, servants, agents and Subcontractors
Consequential Loss any indirect, incidental, consequential, special or exemplary damages whatsoever (including without limitation damages for loss of business or loss of profit or other pecuniary loss) arising out of the Carriage of Goods
Dangerous Goods Goods that are or may become noxious, dangerous, flammable or damaging, or that are or may become liable to damage any property whatsoever
Goods the property from time to time accepted by the Carrier from the Consignor for Carriage and includes any container or packaging supplied by or on behalf of the Consignor
Person includes a corporation, company, partnership or any other entity
PPSA Personal Property Securities Act 2009 (Cth) (as amended from time to time) and the regulations
Subcontractor includes any Person who pursuant to a contract or arrangement with any other Person (whether or not the Carrier) performs or agrees to perform the Carriage or any part of it

1.2 Terms used in these Conditions of Carriage have the same meaning as under the PPSA.


The Carrier is not a common Carrier and will accept no liability as such. All Goods are carried and all storage and other services are performed by the Carrier subject only to these conditions and the Carrier reserves the right to refuse the Carriage of Goods for any Person, corporation, company or other entity and the Carriage of any class of goods at its discretion.


3.1 The Consignor warrants that:

(a) the Goods are fit for Carriage and have been suitably packaged for those purposes;

(b) the Consignor has the authority of all Persons owning or having any interest in the Goods to enter into this agreement on their behalf;

(c) the details of description, items, pallet space, quantity, weight, quality, value and measurements supplied by the Consignor are correct;

(d) there is a suitable practicable road and approach for the Carrier and the Carrier’s vehicles to the place from which the Goods are to be removed and the place to which the Goods are to be delivered;

(e) the Consignor will be responsible for the loading and unloading of any Goods that consist of items of machinery for which a licence to operate is required;

3.2 The Carrier relies on the details of description, items, pallet space, quantity, weight, quality, value and measurements supplied by the Consignor, but does not admit their accuracy.

3.3 The Consignor undertakes to indemnify the Carrier in respect of any liability whatsoever in respect of the Goods to any Person (other than the Consignor) who claims to have, who has, or who in the future may have any interest in the Goods or any part of the Goods.


The Carrier at its discretion may subcontract on any terms the whole or any part of the Carriage.


5.1 The Consignor agrees that no claim or allegation may be made against any servant, agent, or Subcontractor of the Carrier that imposes or attempts to impose upon such Person any liability whatsoever arising out of or in any way connected with the Goods or the Carriage of them whether or not arising out of negligence or a wilful act or omission on the part of any of them and if such claim or allegation should nevertheless be made, to indemnify the Carrier against all consequences of any such claim or allegation.

5.2 Every exemption, limitation, condition and liberty contained in these conditions and every right, exemption from liability, defence and immunity of whatsoever nature applicable to the Carrier or to which the Carrier is entitled under these conditions will also be available and will extend to protect:

(a) all Subcontractors;

(b) every servant or agent of the Carrier or of a Subcontractor;

(c) every other Person (other than the Carrier) by whom the Carriage or any part of it is undertaken; and

(d) all Persons who are or might be vicariously liable for the acts or omissions of any Person falling within clauses 5.2(a), 5.2(b) or 5.2(c).

5.3 For the purposes of clause 5.2 the Carrier is or will be deemed to be acting as agent or Trustee on behalf of and for the benefit of all such Persons and each of them and all such Persons and each of them will to this extent be or be deemed to be parties to this agreement.


6.1 The Consignor acknowledges and agrees that neither the Carrier nor any servant or agent or Subcontractor of the Carrier nor any other Person who undertakes the Carriage of the Goods at any time pursuant to this agreement will in any circumstances (except where any statute otherwise requires) be under any liability whatever (whether in contract, tort or otherwise) for:

(a) any personal injury or loss of or damage to, deterioration, evaporation or contamination of the Goods, or

(b) misdelivery, delay in delivery or non delivery of the Goods or any of them,
whether in the course of Carriage or otherwise or for any consequential loss or injury of any kind whatever whether such personal injury, loss, damage, deterioration, evaporation, contamination or misdelivery, delay in delivery, non delivery or consequential damage or injury is caused or alleged to have been caused by the negligence or wilful act or default of the Carrier or its officers, servants or agents, its Subcontractors, or by any cause whatsoever.

6.2 Without limiting the generality of the foregoing, the Carrier shall not be liable for any loss of or damage to Goods:

(a) caused by vibration, weather or weather events of any kind whatsoever, including but not limited to rain, hail or storm damage and airborne damage;

(b) the Goods being brittle, inherently defective or in such a condition that they cannot be loaded, unloaded or transported by road without damage;

(c) inherent vice or the nature of the Goods;

(d) where such loss or damage comprises of mechanical, electrical or electronic breakdown, derangement, or malfunction of the Goods;

(e) caused by insufficiency or unsuitability of packing or preparation of the Goods to withstand the ordinary incidents of Carriage. For the purpose of this subclause, ‘packing’ will be deemed to include stowage of any Goods inside a vehicle;

(f) comprising items inside any vehicle transported by the Carrier.

(g) no responsibility for any coverings or removable tarpaulins on vehicles or items and any damage that these may cause during the course of transit.

(h) no responsibility for undercarriage or concealed areas of vehicles with less than 15cm ground clearance.

(i) Auction  Vehicles / damaged or non driveable items or vehicles over 20 years of age.

6.3 The Carrier will be entitled to the benefit of the exclusions of liability provided for in clauses 6.1 and 6.2 even if it is proved that the loss or damage resulted from an act or omission done with intent to cause damage, or recklessly and with knowledge that damage would probably result.

6.4 Nothing whatsoever done or omitted to be done or other conduct by the Carrier in breach of the Contract or otherwise will under any circumstances constitute a fundamental breach of the Contract, or a repudiation of the Contract such as to have the effect of disentitling the Carrier from obtaining the benefit of and enforcing all rights, defences, exemptions, immunities and limitations of liability of the Carrier contained in these conditions, and all such rights, defences, exemptions, immunities, limitations of liability and like protection will continue to have full force and effect in any event whatsoever.

6.5 Where clauses 6.1,6.2, 6.3 or 6.4 cannot legally operate and to the extent permitted by law, the Carrier’s liability for breach of any guarantee, warranty or any term implied by law in to this Agreement is limited to:

(a) in the case of the supply of Carriage, the re-supply of the Carriage or the cost of having those services of Carriage supplied again; or

(b) in the case of the supply of Goods, the lowest of the cost of replacing the Goods, acquiring equivalent goods or having the Goods repaired.

6.6 Notwithstanding any other provision of these conditions, the Carrier will under no circumstances be liable for any claim:

(a) for Consequential Loss; or

(b) arising as a result of a reduction in the value of the Goods due to repairs.


7.1 The Consignor authorises any deviation from the usual route or manner of Carriage of Goods that may in the absolute discretion of the Carrier be considered desirable or necessary in the circumstances.

7.2 If the Consignor expressly or impliedly instructs the Carrier to use, or it is expressly or impliedly agreed that the Carrier will use a particular method of handling or storing the Goods or a particular method of Carriage, the Carrier will give priority to that method but if it cannot conveniently be adopted by the Carrier the Consignor authorises the Carrier to handle or store or to carry or to have the Goods handled, stored or carried by another method or methods.


8.1 The Carrier is authorised to deliver the Goods at the address nominated to the Carrier by the Consignor for that purpose. The Carrier will be conclusively presumed to have delivered the Goods in accordance with this agreement if at that address it obtains from any Person a receipt or signed delivery docket for the Goods.

8.2 If the nominated place of delivery should be unattended or if delivery cannot otherwise be effected by the Carrier or the Consignee otherwise fails to take delivery of the Goods the Carrier may at its option deposit the Goods at that place (which will be conclusively presumed to be due delivery under this agreement) or store the Goods and if the Goods are stored by the Carrier the Consignor will pay or indemnify the Carrier for all costs and expenses incurred in or about such storage. In the event that the Goods are stored by the Carrier the Carrier will be at liberty to redeliver them to the Consignor from the place of storage at the Consignor’s expense.


9.1 Where Goods are stored by the Carrier at the request of the Consignor, the Consignor will furnish an address to which notices shall be sent, and will provide samples of the signatures of persons entitled to collect the Goods.

9.2 The Carrier will be entitled to remove the Goods from a place of storage to another place of storage at its discretion.

9.3 The Consignor must give 48 hours’ notice to the Carrier of its intention to remove Goods from storage.

9.4 The Carrier will not be obliged to deliver any Goods except to the Consignor or to a person authorised in writing by the Consignor to receive the Goods without:

(a) a direction in writing from the Consignor;

(b) payment of all amounts due by the Consignor to the Carrier on any account whatsoever.

9.5 The Consignor will remove its Goods from storage within 48 hours of receipt of notice from the Carrier.

9.6 Storage will be charged by the Carrier at the rate of $55.00 per vehicle per week or part thereof.

9.7 The Carrier may increase its charge for storage of any Goods by providing four weeks’ notice to the Consignor.


10.1 The Goods are accepted subject to a general lien for all charges now due or that may become due to the Carrier by the Consignor on any account whatsoever, whether in respect of the Goods or in respect of any other goods for which the Carrier provides or has provided services of Carriage.

10.2 If charges are not paid when due, or the Goods are not collected when so required or designated, the Carrier may, without notice, and immediately:

(a) remove all or any of the Goods and store them as the Carrier thinks fit at the Consignor’s risk and expense;

(b) open and sell all or any of the Goods as the Carrier thinks fit (whether by private treaty or public auction) and apply the proceeds to discharge the lien and costs of sale without being liable to any Person for any loss or damage caused.

10.3 The parties agree that the lien attaches to Goods when the Goods are accepted by the Carrier for Carriage.

10.4 The Consignor agrees that the lien arising under these Conditions of Carriage is a security interest.

10.5 If the Carrier requests, then the Consignor must promptly upon receipt of a request from the Carrier do anything for the purposes of ensuring that any security interest created under, or provided for by, these Conditions of Carriage is enforceable, perfected (including but not limited to perfection by registration), maintained and is otherwise effective. Anything that is required by the Consignor to be done under this clause will be done by the Consignor at its own expense. The Consignor agrees to reimburse the costs of the Carrier in connection with any action taken by the Carrier under or in connection with this clause.

10.6 The parties agree that, to the extent permitted by the PPSA:

(a) sections 125, 142 and 143 of the PPSA do not apply (unless the Consignor is otherwise notified in writing by the Carrier);

(b) any right to receive a notice or statement arising by virtue of sections 129, 130, 132, 134 and 135 of the PPSA is waived; and

(c) any right to receive a copy or any notice of any verification statement confirming registration of a financing statement or a financing change statement relating to any security interest under or provided for by these Conditions of Carriage is waived.


11.1 The Consignor will be and remain responsible to the Carrier for all its proper charges incurred for any reason.

11.2 A charge of $33.00 for each 30 minute period or part thereof may be made by the Carrier in respect of any delay in excess of 30 minutes in loading or unloading occurring other than from the default of the Carrier. Such delay period will commence upon the Carrier reporting for loading or unloading.


12.1 The Carrier’s charges will be deemed fully earned on receipt of the Goods by the Carrier and are non refundable in any event.

12.2 The Carrier’s charges must be paid:

(a) Online/Emailed bookings – Credit card: Payment in full at the completion of the booking process.
– Bank deposit/Eft: within 48 hours of the confirmation of booking
Non payment may result in termination or delay of the service by the Carrier.

(b) if the Consignor has a credit account with the Carrier, within 14 days of receipt of the Goods by the Carrier

12.3 In the event of non-payment of the Carrier’s charges, interest will accrue on the Carrier’s charges at the rate of 16% per annum compounded monthly.

12.4 Any special instruction given by the Consignor to the effect that charges will be paid by the Consignee or any other third party will be deemed to include a stipulation that if the Consignee or third party does not pay the charges within seven days of the date of delivery or attempted delivery of the Goods the Consignor will pay such charges.

12.5 Where the Carrier stores Goods for the Consignor, the Consignor must:

(a) pay the Carrier’s expenses and charges to comply with any law or regulation or any order or requirement made under them or with the requirement of any market, harbour, dock, railway, shipping, customs, excise or warehouse authority, or other Person;

(b) if any Goods are under Customs control, pay all Customs duty, excise duty and costs (including any fine or penalty) that the Carrier becomes liable to pay or pays;

(c) supply or pay for labour or machinery or both to load or unload the Goods;

(d) compensate the Carrier for any cost, expense or loss to the Carrier’s property or any Person caused by the Goods;

(e) if the Goods are at any time re-quantified, re-weighed or re-measured, pay any proportional additional charges.


(a) A minimum cancellation fee of $150.00 inc gst is applicable for Goods cancelled 72 hours prior to commencement date and will be charged or debited from the payable amount at the time of cancellation. Payment less fees and charges will be paid within 14 days to the nominated account or credit card.

(b) Cancellation of Goods the day of scheduled service, after commencement of service or received by the Carrier will incur the minimum cancellation fee and any applicable charges incurred by the Carrier including but not limited to collection fees, futile fees, storage costs and bank charges. These charges can be 100% of the full service charge.

(c) The Carrier reserves the right to cancel or decline bookings at their discretion. This includes declining any quoted price generated by the online quoting system, that has either been accepted or paid for.


13.1 If the Carrier accepts Dangerous Goods for Carriage, such Goods must be accompanied by a full written declaration disclosing the nature of such goods.

13.2 The Consignor will indemnify the Carrier against all loss (including consequential loss) damage or injury howsoever caused arising out of the Carriage of any Dangerous Goods whether declared as such or not and whether or not the Consignor was aware of the nature of the Goods.

13.3 If in the opinion of the Carrier, the Goods are or are liable to become of a dangerous or flammable or damaging nature, the Goods may at any time be destroyed, disposed of, abandoned or rendered harmless without compensation to the Consignor and without prejudice to the Carrier’s right to charge for the Carriage of the Goods.

13.4 The Consignor warrants that it has complied with all laws and regulations relating to the nature, packaging, labelling or cartage of any Dangerous Goods and that the said Goods are packed in a manner adequate to withstand the ordinary risks of Carriage having regard to their nature and agrees to indemnify the Carrier for any liability whatsoever as a result of or arising out of the Consignor’s failure to comply with each of these warranties.


14.1 Notwithstanding any other provision of this agreement (other than clause 15), the Carrier will in any event be discharged from all liability whatsoever in respect of the Goods unless written notice of a claim or an intended claim (together with particulars of the circumstances on which the claim is based) is given to the Carrier:

(a) in the case of Goods allegedly lost or damaged in the course of loading, unloading or transit within 48 hours from the delivery of the Goods or from the date on which in the ordinary course of business, delivery would have been effected; or

(b) in the case of Goods allegedly lost or damaged during storage, within 48 hours of the date of removal of the Goods from storage.

(c) in the event of a claim made by the client, Auto Mover holds insurance policies for damage and/or loss or theft, the client is required to pay any excess of $500 for damage claims or $1000 for total loss or theft to Auto Mover directly.

14.2 The Carrier shall in any event be discharged from all liability whatsoever in respect of the Goods unless suit is brought:

(a) in the case of Goods allegedly lost or damaged in the course of loading, unloading or transit within six months of their delivery or of the date on which they should have been delivered; or

(b) in the case of Goods allegedly lost or damaged during storage, within six months of the date of removal or attempted removal of the Goods from storage.


Notwithstanding anything contained in this agreement, the Carrier will continue to be subject to any implied terms, conditions, guarantees or warranties imposed by the Competition and Consumer Act 2010 (Cth) or any other Commonwealth or state legislation in so far as such may be applicable and prevents the exclusion or modification of any such term, condition, guarantee or warranty.


16.1 This agreement sets out the entire agreement of the parties with respect to its subject matter. No other agreement, warranty or representation, express or implied has been given or made by the parties with respect to the Carriage of Goods.

16.2 The Carrier will not be bound by any agreement purporting to vary these terms and conditions unless such agreement is in writing and signed on behalf of the Carrier by an authorised officer of the Carrier.


Governing law

17.1 This agreement will be construed in accordance with the laws in force in Queensland and the parties submit to the jurisdiction of the courts of Queensland.


17.2 Headings are included for convenience only and do not affect interpretation of this agreement.

Singular and plural

17.3 Words importing the singular include the plural and vice versa and words importing a gender include other genders.

Joint and several

17.4 Where the Consignor or Consignee comprise two or more Persons an agreement or obligation to be performed or observed by the Consignor or Consignee binds those Persons jointly and severally.


17.5 If any part of this agreement is invalid or unenforceable, that part will (if possible) be read down to the extent necessary to avoid the invalidity or unenforceability, or alternatively will be deemed deleted; and this agreement will remain otherwise in full force.